Delivery Rates

UK Delivery

We aim to deliver your cast air bricks and grilles as fast as possible. If ordered before 1pm, around 75% of our orders are delivered the next day, with the remainder taking between 2-6 days. If you need items delivering for a specific day please email to check we can get the item to you in time before placing your order. All goods need to be paid for before despatch so please add on time for us to receive and bank your payment if paying by cheque or bank transfer. A full list of our terms are available here.

If you are eligible for 0% vat rate or you are an EU Vat registered construction business, please email after you have made your purchase online if you qualify for a vat refund. We will refund by return, please ensure you email your company vat number if applicable.

Channel Islands purchases are vat free (no vat is automatically added to Jersey and Guernsey sales)

Order Value Zone 1 Zone 2 Zone 3 Zone 4
Up to £150 £15 £25 £30 £50
£151 – £300 £20 £30 £40 £75
£301 – £500 £25 £40 £50 £100
£501 – £1000 £30 £55 £75 £150
£1001 – £2000 £40 £75 £125 £200
£2001 – £3000 £50 £100 £175 £275
£3001 – £4000 £60 £125 £225 £350
£4001 – £5000 £70 £150 £275 £425
  • Zone 1 : UK & Eire
  • Zone 2 : West, Southern & Mid Europe, Jersey & Guernsey
  • Zone 3 : USA
  • Zone 4 : Rest of the World. Eastern Europe, Canada, Australia, NZ, HK, China, UAE

Shipping over £5000 is at £4001- £5000 rate plus an addition per £1000 order value as follows:-
+ £10 for zones 1, + £25 for zone 2, + £50 for zone 3 and + £75 for zone 4.

All customs charges or additional import duties are to be paid for by the customer if applicable. UK orders are sent out as soon as they are ready on a next working day service. Channel Islands, Eire, West and Mid Europe are sent out economy 2-3 day service. Far Europe, USA and ROI (rest of the world) are all sent out DHL express, a 2-7 day air service. Some orders, especially for large or heavy grilles to far Europe, USA and ROW are likely to exceed the shipping prices quoted above and if this is the case we will inform the customer of any additional cost within 24 hours. The customer will then have the option to proceed with the order or cancel.

Refund Policy

The consumer has the right to cancel within seven days of receipt of the goods in line with the distance selling regulations.

This offer is extended to business customers for small orders under £1000. This refund policy doesn’t apply to cast iron goods that have been made to measure, cut to size, altered in any way, painted or drilled or flymesh mesh (all of which is cut to size). Please ask if in doubt, before ordering any of these items or large corporate orders.

For a refund, less delivery cost, please return the goods to “The Cast iron Air Brick Company, Down Farm, Little Bray Lane, Brayford EX32 7QQ” within 7 days of receipt. The customer should return the goods via a tracked courier at their own cost. Please note, for orders over £500 and for gratings sent via pallet delivery, a proportion of the delivery charge has already been included in the purchase price of the goods. Where this is the case, we reserve the right to deduct the full cost of the delivery from the refund .

For more details and for the procedure for defect returns and our liabilities please see our Terms & Conditions.

Ordering Offline

All our products are available to buy here on the website by adding to your shopping cart and checking out with a credit card. If you would rather pay over the telephone or by cheque please complete this order form and email, fax or post it to us.

VAT

The Cast Iron Air Brick Company Ltd (cert no. 07463085) is a Vat registered company (104 1897 29)
and vat at 20% is added on goods and delivery for all orders to the EU and UK. Channel Islands and USA are exported at 0% vat, although customers are responsible for any import duty/state taxes if applicable.

Disclaimer

All the information supplied regarding the suitability of our cast iron air bricks for various ventilation scenarios shown on castironairbricks.co.uk or given by any of our representatives is given in good faith and is for guidance only. A qualified architect, local building regulations officer and/or gas safe registered plumber if applicable should be consulted prior to installation. In the case of installation on a listed building, permissions from the local authority should be sought from the conservation officer before any work is carried out, even to replace damaged items.