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Quality
quality

Our Quality Policy

All our products are inspected by us when they arrive at our depot and prior to despatch to the customer.  In the case of cast iron, we dress each air brick or plate individually and hand finish to remove all burrs and excess material prior to packing. 

Cast iron is especially vulnerable to cracking if subjected to impact so we inspect each item for cracks and any defective items are disposed of. We allow for a small amount of deviation in the finish of cast items (as opposed to machined items) but discard any items with significant faults.

Our hit and miss vents are tested to ensure they work and move easily between open and closed positions.

If our products require painting, we apply one coat of primer followed by two coats of black gloss acrylic and a final coat of acrylic gloss lacquer . Items are then left at least 24 hours for the lacquer to cure before packing. The painting on our cast iron air bricks and grilles will require regular maintenance and items we supply painted should only be regarded as cosmetically finished. To prevent rust forming customers will need to regularly repaint grilles.

We do not import any of our products. We source all our products from UK companies and the vast majority of our products are made in the UK , we should stress that a small number of the items we sell have been been made in non UK foundries. Products must pass our own and our customers high standards regardless of where they are made - rest assured the items we sell made in foreign foundries are at least as good, if not better than UK made goods.

Although we are not an ISO 9001 company we understand how important quality is and seek to exceed the expectation of each and every customer with the products we sell.  We have supplied air bricks to well known companies, many of which are household names and our grilles have been installed in especially sensitive buildings around the UK. Please see our client list and examples of some of the restorations we have supplied cast iron grilles for here




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If you have any questions regarding the quality of our products or services, please contact us by calling or e-mailing us and we'll get back to you as soon as possible. 

The Cast Iron Air Brick Company
Down Farm, Brayford
Devon, EX32 7QQ


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Telephone 01598 711999

Terms and Conditions

All orders made online or by any other means are subject to our terms and conditions. Disclaimer- All the information supplied regarding the suitability of our cast iron air bricks for various ventilation scenarios shown on castironairbricks.co.uk or given by any of our representatives is given in good faith and is for guidance only. A qualified architect, local building regulations officer and/or Corgi registered plumber if applicable should be consulted prior to installation if in doubt. In the case of installation on a listed building, permissions from the local authority should be sought from the conservation officer before any work is carried out, even to replace damaged items.