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Quality
Our Quality Policy
All our products are inspected by us when they arrive at our depot and prior to
despatch to the customer. In the case of cast iron, we dress each air
brick or plate individually and hand finish to remove all burrs and excess
material prior to packing.
Cast iron is especially vulnerable to cracking if subjected to impact so we
inspect each item for cracks and any defective items are disposed of. We allow
for a small amount of deviation in the finish of cast items (as opposed to
machined items) but discard any items with significant faults.
Our hit and miss vents are tested to ensure they work and move easily between
open and closed positions.
If our products require painting, we apply one coat of primer followed by two
coats of black gloss acrylic and a final coat of acrylic gloss lacquer . Items
are then left at least 24 hours for the lacquer to cure before packing.
We do not import any of our products.
We source all our products from UK companies and the vast majority of our
products are made in the UK , we should stress that some of the items we sell
have been been made in non UK foundries. All our products must pass our own and
our customers high standards regardless of where they are made - rest assured
the items we sell made in foreign foundries are at least as good, if not better
than UK made goods.
Although we are not an ISO 9001 company we understand how important quality is
and seek to exceed the expectation of each and every customer with the products
we sell.
More Information
If you have any questions regarding the quality of our products or services, please contact us by calling or e-mailing us and we'll get back to you as soon as possible.
The Cast Iron Air Brick Company
Down Farm, Brayford
Devon, EX32 7QQ
Click Here to email
Telephone 01598 711999
Terms and Conditions
All orders made online or by any other means are subject to our terms and
conditions.
Disclaimer- All the information supplied regarding the
suitability of our cast iron air bricks for various ventilation scenarios shown
on castironairbricks.co.uk or given by any of our representatives is given in
good faith and is for guidance only. A qualified
architect, local building regulations officer and/or Corgi registered plumber
if applicable should be consulted prior to installation if in doubt. In the case of
installation on a listed building, permissions from the local authority should
be sought from the conservation officer before any work is carried out, even to
replace damaged items.
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