Important notice
Unfortunately, due to ill health, we are unable to offer an office service and cannot take phone calls.
Please order via the website unless the goods are for bespoke painted items or products that aren’t available to buy via the website.
We only dispatch to UK and Northern Ireland
Sorry we are not able to dispatch to Channel Islands or Ireland
UK Delivery (Zone 1)
We aim to dispatch and then deliver your cast air bricks and grilles as fast as possible. Please email for availability and stock check rather than telephone as we do not have anyone permanently in the office . If the website shows products available to buy then that means the castings are most likely in stock. They may need finishing before dispatch which may be immediate or could take a few days, especially painted or drilled items. All goods need to be paid for before dispatch so please add on time for us to receive and bank your payment if paying by cheque or bank transfer. A full list of our terms are available here.
| Order Value | UK Delivery |
|---|---|
| Up to £150 | £15 |
| £151 – £300 | £20 |
| £301 – £500 | £30 |
| £501 – £1000 | £45 |
| £1001 – £2000 | £60 |
| £2001 – £3000 | £80 |
| £3001 – £4000 | £100 |
| £4001 – £5000 | £130 |
Shipping over £5000 is at £4001- £5000 rate plus an additional £30 per £1000 order value.
Refund Policy
The consumer has the right to cancel within seven days of receipt of the goods in line with the distance selling regulations.
This offer is extended to business customers for small orders under £1000. This refund policy doesn’t apply to cast iron goods that have been made to measure, cut to size, altered in any way, painted or drilled or flymesh mesh (all of which is cut to size). Please ask if in doubt, before ordering any of these items or large corporate orders.
For a refund, less delivery cost, please return the goods to “The Cast iron Air Brick Company, Bowhill Farm, Bradninch EX5 4LH” within 7 days of receipt. The customer should return the goods via a tracked courier at their own cost.
For more details and for the procedure for defect returns and our liabilities please see our Terms & Conditions.
Ordering Offline
This option is available via a proforma for bespoke ( non black) painted products painted in a specific RAL colour
VAT
The Cast Iron Air Brick Company Ltd (cert no. 07463085) is a Vat registered company (104 1897 29)
and vat at 20% is added on goods and delivery for all orders.
Disclaimer
All the information supplied regarding the suitability of our cast iron air bricks for various ventilation scenarios shown on castironairbricks.co.uk or given by any of our representatives is given in good faith and is for guidance only. A qualified architect, local building regulations officer and/or gas safe registered plumber if applicable should be consulted prior to installation. In the case of installation on a listed building, permissions from the local authority should be sought from the conservation officer before any work is carried out, even to replace damaged items.
